We are committed to delivering a high standard of client relationship management that is lead by a director or a team leader. We are not only interested in the feedback from our clients but are constantly looking at new and innovative ways of improving our service. We have a dedicated team which makes telephone calls to all our clients during their claim to ensure that they are happy with the service being provided to them
We acknowledge that our clients are the driving force behind our success. We are always happy to hear what our clients have to say about their experience with us and have organised workshops where we and our clients are able to work together to better the quality of our service wherever possible.
Please use this section to provide us with your valuable feedback and suggestion to further improve our services.
Excellent Service , very professional .
I was 100% satisfied because I was communicated with well and the progression was very professional. I was very satisfied with the service and happy with the way the claim was dealt with, especially when Ravi came to visit theme everything was explained clearly and then I was re assured. The service I received from the company was very satisfying. Everything was good - and there are no improvements required. I Would very likely recommend CTS to family and friends because of the service received and the way my claim was dealt with.
Case was dealt with fastly / efficently and the service was excellent. CTS helped throughout the claiming process.
CTS's commitment to their service had delighted me.
Thanks very much its great to know you now A friend at work heard about my accident and he was soo quick to recommend you to me.He said your are brilliant and very helpful and its true you are.shalom CTS
The service was fast and dealt with straight away when forms were filled.
Amanpreet kept in touch and the case was dealt with quickly.
I have used CTS before and was very satisfied with the service. I just emailed Ali Christy (who dealt with my claim before) and everything got started promptly. I have never had any problems. Both of my claims all went smoothly. I have heard of various scams. So would recommend CTS for an honest service.
The claim was quick and easy. At first I thought it would be confusing understanding your side and how it works but it wasn't; Louis was very responsive & explained everything in a simple way so I felt at ease. No legal jargon was used & I understood everything.
I didn't know how to claim, how long it would take but Jascaran explained everything. He was fantastic and really really helpful. The case was dealt with straight away and the only delays were due to me. I missed a few appointments but he always sorted this out for me. CTS did a brilliant job. I sent chocolates and a thank you card as I was that happy with the service.